Smithbox Privacy Policy
Effective Date: 5/21/2025
At Smithbox (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and business tools.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, company name, job title, and other contact details you provide via our website forms, LinkedIn lead forms, email, or phone.
- Business Information: Details about your company or jewelry store, custom project requirements, or inquiries related to our services.
- Usage Information: Data collected automatically through cookies, analytics tools, or third-party platforms (e.g., IP address, browser type, pages visited, time spent on the site).
- Platform Interactions: Information submitted through our Custom HQ platform, including project requests, uploads, and messages.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries or requests
- Provide you with information about our services
- Deliver and manage custom jewelry projectsImprove our website and platform experience
- Send marketing communications (if you opt in)
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted service providers who help us operate our website, Custom HQ platform, or business operations — under strict confidentiality agreements. We may also share your data to comply with legal requirements.
4. Your Choices
You may:
- Opt out of marketing emails at any time by clicking “unsubscribe” in any email
- Request to access, correct, or delete your personal information by contacting us at info@smithbox.com
- Disable cookies in your browser settings (may impact site functionality)
5. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information from loss, misuse, unauthorized access, or disclosure.
6. LinkedIn and Third-Party Platforms
If you submit information via a LinkedIn lead form or third-party service (e.g., Calendly, Zapier), we may receive and process that information as outlined in this policy. Your use of those platforms is also subject to their respective privacy policies.
7. Changes to This Policy
We may update this policy occasionally to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Smithbox
3248 N Canyon Rd
Suite 202
Provo, UT 84604
info@smithbox.com
(801) 448-0442
