| 1. Does SmithBox offer just-in-time manufacturing for my commonly-sold items? |
| 2. Does SB have a catalog of pieces we can order from? |
| 3. What melee quality is used in SB pieces? |
| 4. How do I quote a piece with unique melee shapes or materials? |
| 5. How do I add markups on cost estimator? |
| 6. Do you have a price list of your materials and services? |
| 7. Can you use my materials (like melee) instead of SB materials? |
| 8. Can you create sample pieces for my displays? |
| 9. Do you offer wholesale repair services? |
| 10. What type of warranty does SB offer? |
| 11. Does SmithBox offer returns? |
| 12. What payment terms does SmithBox offer? |
| 13. Can SmithBox engrave my brand onto my rings? |
| 14. Does this affect delivery times? |
| 15. Does this incur a charge? |
| 16. Where does SmithBox manufacture? |
| 17. Who manufactures for Smithbox? |
| 18. Does SmithBox manufacture in-house? |
| 19. How large is SB’s manufacturing staff? How many jewelers? |
| 20. Can the SmithBox app use my logo instead of the SB logo? |
| 21. Can I purchase just CADs w/o renders for a decreased price? |
| 22. What’s the price to purchase CADs w/o renders? |
| 23. Do I receive the CAD files with the manufactured piece? |
| 24. Can I request the CAD files with the manufactured piece? |
| 25. Can SmithBox re-render designs on my website for me? |
| 26. Will SmithBox render my logo onto my daily designs? |
| 27. Will SmithBox manufacture files I have? |
